Meeting Agenda, August 9, 2004
Quality Systems and Sustainability Manager, Agilent Technologies
see Agilent's latest Environment
and Social Responsibility Report
Bast, founder, SustainGroup LLC (www.sustaingroup.com),
and former Global Manager of HP's corporate environmental leadership
"Gobal Citizen" report)
Sarris, Chief Executive Officer, Green Fuse, a CERES* endorsing
Dias, Senior Product Manager, Hyperion, performance management
Robin, moderator, C3SN Co-founder and managing director, In3
below for agenda and speaker bios)
Audience and Panelists: 6:30pm
Reporting: What is it and why does it matter?
Sarris and Daniel Robin introduce and define the topic, building
a context for the other presenters and discovering your questions
and specific interests.
Who? -- The Role and Importance of Third Party Auditing
Bast, founder of SustainGroup, presents an overview of his company's
mission, the importance of third-party auditing, and the role
of the supply chain in social and environmental responsibility
and performance management.
deserves independent verification? Does it have to do with your
companies best and worst peformance aspects, or your "critical
risk variables" for the stakeholders that read your report?
Score: Scorecards, Dashboards and Performance Management
Dias provides an overview and example of "scorecards"
and how businesses can use "dashboard" for triple bottom
line (financial, social and environmental) performance management.
Gam works for Hyperion, a leading provider of business performance
Refreshments Break (10-15 min.)
Reporting Case Study: Agilent
Brownell is Quality Systems and Sustainability Manager for Agilent
Technologies, with roughly 28,000 employees, hear how this
company has managed to embrace and integrate values of social
and environmental responsibility into their culture, and their
journey in creating the Environment and Social Responsibility
identify key issues, answers, and next steps
CERES = Coalition for Environmentally Responsible Economics (www.ceres.org)
questions must be asked of any business operating in today's economy:
1. Is the business willing to act responsibly by applying values
of economic, social and environmental sustainability to all aspects
of their business?
2. Is the business moving quickly enough along this path?
3. Have they drilled down to integrate these values as a part
of their corporate culture?
According to Jeffery Hollander, CEO of Seventh Generation and
author of What Matters Most, "The only way for us to answer
these questions with any degree of reliability is if these companies
are also committed to enough disclosure and transparency for those
of us standing on the sidelines to venture an informed opinion."
A growing number of local and international companies are now
publishing formal reports on sustainable business practices (see
suggesting a trend that sustainability reporting may become a
requirement to compete.
This program will deliver information, tools and activities that
you can immediately apply to your own situation. The work of 'sustainability
reporting' will take us beyond simply generating more work for
ourselves. We believe that initiating a well-managed collaborative
process for creating these reports will provide the inspiration
and impetus within our individual companies to generate the needed
innovation for our organizations to sustain and expand our present
(and potentially prolonged) economic, ecological, and social success.
Additionally, although the concept of "sustainability in
business" is relatively new, we believe that collaborating
with innovators who choose to stay ahead of the mainstream adoption
curve provides a competitive advantage over "business as
manages Quality Systems and Sustainability in the Agilent Corporate
Quality organization, reporting to the VP of Quality. Gail has
over 20 years of elecronics industry and environmental management
experience. She has worked at USEPA, Varian Associates, Hewlett
Packard, and Agilent. Gail's team is currently responsible for
Environment and Social Responsibility Reporting, Quality and Environmental
Management Systems, ISO certifications and registrars, and Supplier
Environmental processes. Gail received a BS in Environmental Engineering
from Northwestern University, an MBA from Golden Gate University,
and has completed a two year Business Professionals Course with
Hecht and Associates. Additionally, Gail has training in negotiation,
mediation, interpersonal relations and rowing. Her work experience
includes auditing, Superfund groundwater cleanups, environmental
compliance for semiconductor manufacturing, facilities ultrapure
water production and hazardous waste operations. Gail has driven
an electric car for 10 years, and she and her husband currently
own matching Prius hybrid vehicles (well, hers is blue and his
Agilent (www.agilent.com): Agilent delivers innovative technologies,
solutions and services to a wide range of customers in communications,
electronics, life sciences and chemical analysis. The breadth
and depth of our expertise enable us to offer solutions across
our customers' research, development, manufacturing and operations
value chain for creating new technologies, products and services.
With insight gained from this unique and comprehensive perspective,
we are dedicated to helping our customers make real progress
in achieving their business results.
Agilent Technologies, a spin-off of Hewlett-Packard Company,
broke records on Nov. 18, 1999 as the largest initial public
offering (IPO) in Silicon Valley history. The US $2.1 billion
raised from that IPO was a sharp contrast to the $538 in working
capital that founders Bill Hewlett and Dave Packard began with
in 1938. From a small garage in Palo Alto, California, to employees
around the world serving customers in 110 countries, Agilent
has a long history of innovation and leadership in the communications,
electronics, semiconductor, test and measurement, life sciences
and chemical analysis industries.
Bast offers extensive knowledge of the business and market-driven
context for Corporate (and Supply Chain) Social and Environmental
Responsibility (CS&ER). He draws from 20 years' prior experience
as Global Manager of Hewlett-Packard's corporate environmental
leadership program and another 10 years' experience in government,
industry and consulting. Related to our C3SN August 9 meeting,
Cliff directed planning and production of HP's first consolidated
CS&ER public report - the 2001 report was based on the Global
Reporting Initiative (GRI) guidelines; HP's 2004 report can be
viewed at: http://www.hp.com/hpinfo/globalcitizenship/gcreport/index.html.
Upon leaving HP in 2002, Cliff founded SustainGroup LLC, whose
mission is to deliver business-driven sustainability performance
platforms for corporations and their global supply chains. His
recent work includes development of a business model that provides
a low cost, leveraged solution for diffusing CSR across discreet
industries and their global supply chains; supporting development
of a CSR Code of Conduct for a coalition of electronics companies;
serving as a Strategic Advisor for Electronics Partners Corporation,
a new, innovative electronics waste recycling company; and partnering
with Eco-resolutions in providing a suite of CSR program development
and implementation support services for the action sports industry.
experience and accomplishments span the creation and implementation
of industry-leading vision, policies, strategies, global management
systems, organizational infrastructure, performance measurement,
auditing and public reporting. His hallmark is building the business
case and driving the integration of programs and accountability
into all business functions and processes. He is a seasoned participant
in government and public affairs and an active contributor to
prominent international forums and industry initiatives.
earned Masters' degrees in Business Administration from Fairleigh
Dickinson University and in Environmental Engineering from The
Cooper Union School of Engineering & Science. He received
his Bachelor's degree in Chemical Engineering from the City College
of New York.
Dias has spent fifteen years in the software industry working
in the UK and North America in a wide range of positions that
span programming and marketing, and product management and process
reengineering. He brings knowledge of what is possible to achieve
with technology and an innovative approach to solving complex
business problems. Dias is currently involved in the design of
performance "dashboards" and is looking to integrate
sustainable performance metrics into the enterprise. His analytic
and process design skills coupled with the ability to explain
technology issues simply and concisely allow him to add value
to the growing enterprise. Dias earned his Bachelors in Computer
Science and Industrial Management from the University of Liverpool,
UK and an MBA in Marketing and Information Systems Strategy from
Warwick Business School, UK.
Sarris, C3SN Board member, is CEO Green Fuse, a company based
on sustainable business practices and an endorsing member of CERES
(www.ceres.org), with offices in Aptos and Marina. She is a former
General Motors' executive who contributed to GM's sustainability
report based on the Global Reporting Initiative. She managed project
teams with members from engineering, R&D, and manufacturing
in GM's highest quality U.S. plant in California and at the GM
Technical Center, and was a quality improvement and organizational
development director for the GM Technical Center in Warren, Michigan.
Sarris was also a member of the innovative team process that introduced
GM's EV1 electric vehicle in the mid-'90s.
Robin, C3SN co-founder, brings more than 20 years executive/board,
financial and venture development experience to clients. Daniel
is principal of Daniel Robin & Associates, a leadership consulting
and training firm established in 1985 (www.abetterworkplace.com),
and managing director of Integrated Investments International
In3 is a "venture catalyst network," specializing in
clean and sustainable technology, product and service commercialization.
In3 assists investors and companies with reaching their goals
through market trends and strategy consulting, investment match
making, team development, training and coaching. Daniel received
his bachelors in Computer & Information Science from University
of California at Santa Cruz, completed advanced studies in Marketing
and International Business (UC Berkeley), and earned certificates
in coaching and conflict resolution, with master's level/trainer
certificates in NeuroLinguistic Programming (NLP), quality management,
and public speaking.
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